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Highlights:-
- Conducted an extensive customer interaction program then ran a business reorganisation and site training project to resolve the customer service issues.
- Helped to transform the former independent companies’ capabilities to recruit and retain top industry talent.
- Re-positioned the employer brand to become the employer of choice in both regions.
- Developed bespoke IT systems to support an effective communication culture.
- Successfully managed a major recruitment programme of senior managers and key technical skills for sites in England and Ireland.